Employee Engagement Surveys – A productivity enhancing tool high performance organisations need.
Employee engagement surveys (EES) are an important avenue that organisations have been using to collect feedback from their workforce. EESs are adopted as a significant indicator of the effectiveness of human resource practices and adopted programs. Measuring your staff engagement levels is crucial as it provides business leaders with an insight into what is going on well as well as what needs improvement in-order to drive employee motivation, retention and productivity. In addition employee engagement surveys help organizations in making short and long-term decision making and informing business strategy.
Everyone wins when companies take the time to listen to their employees, invest in the employee experience, and build a strong workplace culture as Employee Engagement Surveys are designed to measure and assess how motivated and engaged your employees are to perform their best at work each day.
Based on their perceptions of their workplace, employee engagement profiles are categorized into four main groups which are:
I. Highly engaged employees - Highly engaged employees hold very favorable opinions of their place of work. Employees engaged in their work are more likely to be motivated and remain committed to their employer. This leads to achieving more business goals and helping to drive the organization forward. When employees are engaged, they are more likely to invest in the work they do which leads to high performing employees
II. Moderately engaged employees - Moderately engaged employees see their organization in a moderately favorable light
III. Barely engaged employees - Barely engaged employees feel indifferent toward their place of employment
IV. Disengaged employees - Disengaged employees have a negative opinion of their place of work. They are disconnected from the mission, goals, and future of the organization. They lack commitment to their position and responsibilities. Disengaged employees are more likely to leave their jobs
How EESs enhances organization productivity
• Engagement surveys measure your employees’ commitment, motivation, and passion for their roles and your company, giving you detailed insights into which areas of your business are thriving — and where you might need to pay a bit more attention. When you ask the right questions, your employee engagement survey results can give you insights into all stages of the employee lifecycle and direct your organization’s efforts to where they’re needed most.
• Employee engagement surveys create a positive workplace culture that drives organizational success and employee productivity. When employees are satisfied with their job responsibilities, they put extra effort into what they are doing and improve their overall performance.
• There is greater employee loyalty- when employees are engaged, they stick around. Employees don't leave when they care about the success of the organization and they are appropriately challenged by their work.
• Employee engagement surveys help organizations fill the gap between how the company treats its employees and how the employees treat their customers. If an organization deals with customers, engaged employees tend to be happier and thus tend to provide a better customer experience. Thus when the customers are happy with the service provided to them, this eventually leads to the success of the business.
Our Precise EESs have helped our clients in many ways including in some listed below:
1. Employees have been able to communicate their working conditions, standards of living, appreciation of benefits and bonuses are allocated, etc. This has been made possible by the friendly and free environment created when employees feel safe in the zone created by our consultants. Internal EESs are likely to have employees feeling intimidated or scared on wanting to express their opinions.
2. The surveys have addressed issues relating to identify the need for training and development, job ratations, wellness assessments, addressing work-life balance and the need to clearly present and communicate growth opportunities within the workplace.
3. Through carrying out EESs, organizations have been able to assess the impact of their onboarding programs, on-the-job training, and even internal mentorship program that give employees the training and resources they need to excel in their roles.
4. Our clients have the opportunity to benchmark their data over time so that they can assess the direction their engagement index is taking as well as identify opportunities for improvement while measuring the impact of their initiatives.
5. EESs are also a change management tool. The workplace is not static; employee and business needs are always changing and the change can sometimes be in conflict with the status quo. Having the ability to reference historical data and understand the context behind a change in employee sentiment allows our clients’ teams to make more informed and impactful People decisions.
Get in touch with a Precise Management and Research consultant today to discuss your specific business needs.